PURCHASE POS PRINTER REPAIRS

At hec.com select POS Printer Repairs -> choose manufacturer -> choose model -> checkout.

-Please select your preferred return shipping method at checkout and the applicable shipping charge will be added to your total.

-Domestic shipping on first orders of $30 or more is free.

Customer Purchasing POS Printer Repair from Hillside Electronics

 

SHIPPING POS PRINTERS INTO HILLSIDE

-Customer is responsible for packing printers and mailing them in to Hillside using an existing scheduled carrier pickup or by dropping off at a USPS, FedEx or UPS facility.

-Upon customer's request, a shipping label can be emailed in advance and charged to customer's credit card. If you would like to purchase a shipping label for sending your printer into Hillside for repair, please click here

 

RECEIPT OF POS PRINTERS AT HILLSIDE

-Boxes are opened, printers removed, identified and recorded by serial number on a work order which electronically updates to a scheduling queue while the printers physically transit to the repair department.

Hillside Electronics POS Printer Receiving Department

 

FULL SERVICE POS PRINTER REPAIR PROCEDURE

-Printers are disassembled and cleaned inside and out.

-All components are inspected for wear and replaced as needed.

-Extensive review and preventive maintenance is performed to guarantee long printer life.

-Printer is reassembled, tested, and communicated to using our proprietary software.

 

POS PRINTER REPAIR QUALITY CONTROL

-Inspection is performed by a factory-trained quality control specialist.

 Hillside Electronics POS Printer Repair Quality Control

     

    POS PRINTER TURNAROUND/PRICING/WARRANTY

    -Printers are turned around within 5 days. Expedite service is available upon request.

    -Printers are invoiced at a flat rate* with no hidden costs, charges, or surprises.

    -Printer Repairs are covered by a 6 month Parts and Labor Warranty.

     

    SHIPPING POS PRINTERS BACK TO CUSTOMER

    -Printers are repackaged and shipped back to customer via pre-selected shipping method. 

    -As soon as the package ships, a tracking number will be emailed to customer so that the shipment's progression can be viewed and an ETA determined.

    Hillside Electronics Handing Repaired Printer to FedEx

     
     

     

    *An extra fee may apply when a printer is missing parts or damaged beyond normal wear and tear. In these circumstances, Hillside Electronics will contact the customer for approval prior to moving forward with the repair.