Good morning. On the good side, parts were packed safely. On the downside, it took 9 days to arrive and the Receiving department could not identify some of the parts due to not being labeled. Because of the few parts and knowing what I ordered, this was only a mild inconvenience.

Separate question: I received your flyer regarding service flat repair rates. Can you tell me what the typical turnaround time is and what the estimated return freight to zip code 37343 would be for an Epson U220B or Bixolon SRP-275?

Thank you.

David Phillips
3W Business Solutions
423-305-5389